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TERMS AND CONDITIONS OF CONTRACT AND RETURN

TRAVEL INSURANCE

All packages found on the “Enoescapadas” website include basic travel insurance without cancellation.

  • The combination of travel services offered to you is a package within the meaning of the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, 2007.
  • Therefore, you will enjoy all the rights that apply within the EU framework to package tours. The ORGANIZING companies shall be fully responsible for the correct execution of the package tour as a whole.
  • In addition, as required by law, the Organizing companies are covered by a guarantee to reimburse you for payments made and, if transportation is included in the trip, to ensure your repatriation in the event of their insolvency.
  • More information about your main rights under the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, 2007.

CANCELLATION

Cancellation of the consumer: In the event that the customer cancels any of the services requested or contracted, the refund of the amount will be as follows:

  • – Up to 48 hours before: 100% of the amount will be refunded.
  • – Between 48 and 24 hours: 50% of the amount will be refunded.
  • – Less than 24 hours: No refund will be made.